Privacy Policy

1. Introduction

TicketBuster ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

• Fill out our parking ticket appeal form
• Contact us through our contact form
• Subscribe to our newsletter
• Provide feedback or testimonials

This information may include:

• Name and contact information (email address, phone number)
• Parking ticket details and circumstances
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide guidance and support for parking ticket appeals
• Respond to your inquiries and provide customer service
• Improve our website and services
• Send you relevant information about parking ticket appeals (with your consent)
• Comply with legal obligations
• Protect against fraud and abuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact section.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: